What to do if you have a problem?
Follow this checklist...
- Register a complaint with the DMV Investigations Unit at the nearest office. The DMV does take such complaints seriously, and if they get enough complaints about some of the problem dealers, they will take action.
- Notify the dealer. Often dealers will remedy the situation if presented with the facts.
- Get the facts. If the problem is collision damage, have the car inspected and get a written report of the inspection. If the problem is the odometer, get the documents that show the tampering
- If you are not able to get the problem resolved with the dealer, consult a lawyer.